Hi, I'm Julie.

I build bridges, not websites.

Me, on paper
Me, in reality
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Julie Beydler

Senior Manager, Client Solutions

jbeydler@gmail.com

Kansas City, MO

615-337-8374

Experience

Esper

Senior Manager, Client Solutions

April 2022 - Present
  • Drove end-to-end statewide and local SaaS implementations while owning pre-sales, delivery, and expansion strategy, directly accountable for 43% of company revenue
  • Led statewide implementations across 60+ agencies and supported expansion in 4 additional states, driving 43% of total company revenue
  • Managed $2.8M in Annual Recurring Revenue (ARR), maintaining 100% Gross Dollar Retention and securing at least 7% uplift across all customers
  • Spearheaded presales efforts including solution scoping, demo creation, and live presentations, resulting in high win rates and deeper product adoption
  • Launched company's first end-to-end administrative rules product, including first public-facing site—establishing a new strategic product line
  • Created repeatable implementation frameworks for statewide rollouts; trained internal teams and mentored new project managers to scale delivery capacity
mySidewalk

Customer Implementation Program Manager

March 2021 - March 2022
  • Gained experience managing a high volume of small-scale projects within a strict Agile environment, deepening technical fluency in big data products
  • Developed familiarity with public-sector data platforms and learned to communicate the value of big data products to non-technical stakeholders
  • Adapted implementation approach for multiple short-term engagements, sharpening project scoping, client communication, and time management
  • Collaborated with product teams to advocate for tools that allowed clients to self-serve and increase bandwidth for product to focus on new feature development
  • Built and maintained strategic client relationships, enhancing retention and satisfaction through proactive engagement
Payit

Senior Manager, Client Implementations

November 2018 - February 2021
  • First hire in Client Implementations; established a team, created scalable processes, and led delivery of the most complex and high-revenue launches in company history
  • Managed a team of 5 Client Implementation Managers, hiring and training each team member while building scalable onboarding and delivery processes
  • Led implementations for marquee clients including the largest statewide deployment and first city-county collaboration
  • Spearheaded solutions development and scoping for first international project, navigating legal, regulatory, and localization challenges to ensure successful partnership
  • Developed remote working strategies during COVID, maintaining full project velocity while managing distributed team operations
  • Worked cross-functionally across sales, product, and development teams to align implementation priorities with GTM and roadmap strategy
Fast Enterprises

Training and Testing Coordinator

November 2015 - October 2018
Southeast Financial Credit Union

Financial Services Representative, Consumer Lending

January 2014 - November 2015

Education

University of Missouri

BA International Relations, BA Spanish

Tools & Skills

Project Management

Asana, Jira, Confluence, Miro

Analytics & CRM

Google Analytics, Datadog, HubSpot, Salesforce, Zendesk

Productivity

G Suite, Microsoft Office

Me, in reality

A collection of random thoughts and experiences